Wakefield care home rated inadequate again by CQC after inspection

The West Ridings Care Home remains in special measures

The entrance to the West Ridings Care Home in Lofthouse
Author: Matt SoanesPublished 31st Dec 2025
Last updated 31st Dec 2025

A West Yorkshire care home is facing 'further action' from the regulator after failing to make improvements following a damning inspection.

The Care Quality Commission (CQC) has again rated West Ridings Care Home in Lofthouse, Wakefield as inadequate following an inspection in October.

The care home, which is run by Advinia Care Homes LTD, provides support for adults of all ages living with dementia, mental health conditions, and physical disabilities.

The inspection was carried out after concerns were raised about safeguarding incidents, unsafe and poorly managed care, and ineffective leadership.

CQC rated the home across several categories, with the home being again deemed inadequate for safety and leadership.

The 'caring' and 'responsive' categories were downgraded from good to requires improvement, while the 'effective' category maintained its previous rating of requires improvement.

The home remains in special measures, which involves close monitoring from CQC to ensure residents are safe while improvements are made.

In addition, CQC has started the process of taking regulatory action to address concerns found in the inspection.

Victoria Marsden from the CQC said:

“When we returned to West Ridings, it was very disappointing to see a further deterioration in the quality of care being provided since we last inspected despite us providing a detailed report to leaders of where they needed to improve.

“Continued poor leadership and ineffective risk management meant people were receiving unsafe care, which is unacceptable in a place they call home.

“We have told leaders where we expect to see rapid improvements and will continue to monitor the home closely to keep people safe while that happens.

"We will return to check on their progress and won’t hesitate to use our regulatory powers further if people still aren’t receiving the care they have a right to expect.”

Inspectors identified several concerns during their visit, including:

Residents were not involved in developing their care plans or assessing their needs.

Discrepancies were found in care records, which were not always accurate.

Staff did not consistently protect residents' privacy and dignity or treat them as individuals.

Potential risks - which could lead to falls - were not always detected or managed by leaders.

Administering and managing medicines was not conducted safely.

Limited staff availability prevented some residents from accessing the garden, participating in activities, or engaging with the wider community.

A spokesperson for Advinia Care said: "The safety and wellbeing of our residents is our highest priority, and our teams work tirelessly to provide the best possible support for those in our care."

"Following the CQC’s most recent inspection our leadership team has already formulated and implemented a robust action plan to address the issues highlighted in the report, this includes the appointment of a new Home Manager.

"It is important to underline that our home supports a high number of extremely dependent residents.

"Over time local authorities have placed individuals into our care while failing to complete timely assessments or adjust resources to reflect the level of support required. This leaves providers like us delivering care significantly below cost, and under unsustainable pressure.

"Despite this, our dedicated team continues to deliver compassionate care. We remain fully committed to our residents and their families and we thank them for their patience at this time."

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