Leeds skin clinic rated as inadequate and placed in special measures by CQC
Face Perfect Clinic will be subject to increased monitoring following the inspection
A Leeds skincare clinic has been rated as inadequate by the Care Quality Commission (CQC) and placed into special measures because of concerns about safety.
Inspectors visited the Face Perfect Clinic in November and December last year.
The clinic previously offered treatments for hyperhidrosis, bruxism, acne, hormone replacement, and medical weight management.
Since the inspection, it has ceased providing hormone replacement and medical weight management services.
The CQC identified a breach of regulation in how the service is managed - with Face Perfect being rated inadequate in the safety, effectiveness, and leadership categories
However, the caring and responsiveness category was rated as good by the CQC.
Key issues included a lack of systems to identify and act when things went wrong, unclear policies for prescribers, and the lack of a clear process for when patients were moved between different services.
There was also no evidence of staff communicating with patients' GPs about their care and a lack of evidence that nurses were talking about risks, complications, or side effects with clients.
Infection prevention and control measures were deemed appropriate, and staff were commended for treating clients with kindness, empathy, and respect for their privacy and dignity.
The CQC will continue to monitor Face Perfect until improvements are made.
We've approached the clinic for a statement on this story.