Santander permanently closes today in Bishop Auckland

Santander says more people are using its digital services

Author: Karen LiuPublished 5th May 2026

Santander's closing its doors for the last time today in Bishop Auckland as the bank says more people are moving towards digital services.

Its figures show 71% of its branch customers have used their online, mobile or telephone banking services.

It added that only 63 customers used the Bishop Auckland branch three times or more between January and June last year.

Santander says the nearest branches are in Darlington and Durham.

A spokesperson for Santander UK, said: “In response to a continuing and sizeable shift towards customers using digital banking, we are making changes to our branches to better support our customers. Where we have announced a branch closure, we maintain a weekly in-person service for our customers in the community.

“We will continue to invest in both our face-to-face customer network - comprising of branches, Santander Locals, Banking Hubs and our increasingly popular Work Cafés – as well as our digital banking services, so we can be there to support our customers however they choose to bank with us.”

The Santander Local will operate from the Bishop Auckland Town Hall, Market Place, Bishop Auckland, DL14 7NP, on Thursdays between the hours of 9.30am-5pm. It is expected to open on Thursday 7th May.

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