Sensory packs launched across West Midlands trains to help journeys feel 'more manageable'
The packs which include ear plugs, sunglasses, fidget strips and a colouring set are available across West Midlands Railway and London Northwestern stations in the ticket offices
West Midlands Trains have set-up sensory packs for passengers to help break down any barriers they might face when it comes to accessing their transport.
The train operator of the West Midlands Railway and London Northwestern services have developed the idea so that those who are travelling can feel supported if they get overwhelmed when they are on a train or waiting for one to arrive.
Included in the packs are ear plugs, sunglasses, fidget strips and a colouring set, which the company says will help make journeys 'more manageable'.
Hannah Cotton-Diederich is the quality impact manager across both of the services and says they are constantly looking at ways to improve accessibility and after taking on feedback, will also look to add a 'stress toy' in the future as well.
"These packs are really something that can be given to people to support them during their journey," she said.
"Rail travel should be available for everybody, everybody has a right to travel by rail and we need to make that railway accessible to them as so many people rely on it for social inclusion in particular.
"We need to have things like sensory packs, we need to talk to people who are using our services to understand what they need to be able to travel, what barriers do we have in rail that prevent them from being able to travel and sort of being included."
The packs can be collected from ticket offices.