New one stop shop for help and advice in Northamptonshire

West Northamptonshire Council’s customer services will officially open its doors at One Angel Square

Author: Lauren WattPublished 22nd Sep 2025

West Northamptonshire Council’s customer services One Stop Shop will officially open its doors at One Angel Square on Thursday 25th September.

The move is the next step in bringing council services and local support partners together under one roof, making it quicker and easier for people to get what they need in one visit.

A range of services will be available including Citizens Advice, Community Law Service, Jobcentre Plus, Migrant Help, NDAS, and Northampton Town FC Community Trust.

West Northants Council teams will also be on hand to help with Housing Options, Wellbeing, and Adult Social Care.

Councillor Andrew Last, Cabinet Member for HR, Corporate, and Regulatory Services said:

"We’re excited to welcome residents to the new One Stop Shop from 25 September. This move is all about making life simpler, a place where you can come in, speak to the right people, and leave knowing you’ve had the help you need."

"By creating a more modern and accessible space, we’re not only improving the experience for residents but also using our buildings more efficiently so that we can keep investing in frontline services."

Residents will still be able to access council services online and drop-in sessions will continue to run across West Northamptonshire.

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