Mental health ward staff praised for "exceptional" care
The acute and intensive psychiatric wards at the Northamptonshire Healthcare NHS Foundation Trust have been rated as outstanding.
Staff working on mental health wards in Northamptonshire are being praised for their "exceptional" care.
The health watchdog's rated acute and intensive psychiatric wards at the Northamptonshire Healthcare NHS Foundation Trust as outstanding, following checks over the summer.
The Care Quality Commission's highlighted how care plans are being adapted so patients could leave hospital for appointments with minimal distress.
Patients and their families also told inspectors staff there were kind and supportive and always willing to go the extra mile.
The wards at St Mary's Hospital in Kettering and Berrywood Hospital in Northampton, provide specialist mental health and psychiatric intensive care.
Gemma Berry, CQC deputy director of Mental Health in the Midlands, said: “When we inspected the service, we found a strong leadership who created an exceptional culture of learning, openness, and continuous improvement, which led to better results for people using the service."
“People and carers we spoke to were overwhelmingly positive about the care they received, describing staff as kind, supportive, and professional."
“Care plans were comprehensive and consistently person-centred. Staff were proactive and constantly adapting to people’s needs; one person was provided with a temporary care plan so they could attend a local hospital with minimal distress."
“Staff and leaders should be proud of the level of care they are providing to people at a very vulnerable time in their lives. The findings of this report are testament to the impact of their hard work.”