'Call for concern' service expanding to Lincolnshire’s community hospitals
The service offers rapid health reviews to address patient deterioration concerns
Last updated 23rd Mar 2026
A service, which offers 24-hour access to rapid health reviews if someone has concerns about a person’s deteriorating condition, is to be brought to Lincolnshire's community hospitals.
The Call for Concern service offers direct contact with an independent clinician for urgent help and advice.
The service is inspired by Martha Mills, who died in 2021 after developing sepsis in hospital in London.
Martha's family's concerns about her condition weren't responded to.
In 2023, a coroner ruled that Martha might have survived if she was moved to intensive care sooner.
Lincolnshire's community hospitals are among the first community-based NHS services to introduce the Call for Concern Service from today (23rd March).
They include:
- John Coupland in Gainsborough
- County Hospital in Louth
- Skegness Hospital
- and Johnson Community Hospital in Spalding
Group Chief Nurse for Lincolnshire Community and Hospitals NHS Group, Nerea Odongo, said:
“We are pleased to be able to launch the Call for Concern service in four more hospitals, offering patients and their families and carers another way to escalate any concerns they may have about deteriorating health."
The service has been in place at Lincoln County Hospital since December 2024 and at Pilgrim Hospital, Boston, since February 2025.
The service can be accessed by using the dedicated Call for Concern telephone number for these hospital sites:
- Community hospitals (Gainsborough, Louth, Skegness, Spalding): 0300 123 4868 – (option 5)
- Lincoln County Hospital: 07393 009049
- Pilgrim Hospital, Boston: 07761 053863
Plans are underway to expand the service to Grantham and District Hospital later in 2026.