Safety warning after dog rescue attempt leaves two in icy water
Firefighters urge caution as cold weather continues
Last updated 6th Jan 2026
Firefighters were called to a lake near Buckhurst Hill after two people ended up in icy water while trying to save a dog.
The incident happened in Rangers Road, where a member of the public fell through the ice attempting to rescue the dog. A passer-by also entered the freezing water to assist.
Both individuals managed to get out of the water and were taken into the care of ambulance staff. The dog was safely reunited with its owners.
Watch Manager Gary Dyer explained: “We completely understand why people want to help in situations like this, but cold water can overwhelm the body very quickly.
"The safest thing to do is stay out of the water and call us - we have the training and equipment to respond safely."
Safety advice for icy conditions
Firefighters have shared essential advice for anyone faced with similar situations or needing to assess risks near frozen bodies of water.
If someone or an animal gets into difficulty in cold water:
- Don't enter the water
- Call 999 and request the fire service
- Maintain visual contact and reassure them from a safe location
With ongoing cold weather, residents are also being reminded to take extra caution around frozen lakes and waterways and to avoid walking on ice. While it may look solid, ice is often thin and unstable.
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