Warwickshire Police improve emergency response times
His Majesty's Inspectorate of Constabulary and Fire & Rescue Services says the force has made progress in responding to emergency calls
Warwickshire Police has been praised by inspectors after making significant improvements to its emergency response times.
A recent letter from His Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) confirmed that the force has made substantial progress in responding to emergency calls and supporting victims when delays occur.
His Majesty's Inspector Katherine Stone said she was "pleased that Warwickshire Police has made significant progress", highlighting improved oversight of incidents not attended within target times and better communication with victims.
The force said that since June 2025 it has introduced and sustained a number of improvements to its response to priority and urgent incidents.
Figures show that in 2026, Warwickshire Police answered 94 per cent of 999 calls within 10 seconds and attended 90 per cent of emergency incidents within its 20-minute target.
That marks a significant increase from 2024, when 63 per cent of emergency calls were attended within the target time. The average overall response time has also fallen from more than 16 minutes to under 13 minutes.
Acting Chief Constable David Gardner said “Our mission is to serve and protect our communities. We’re pleased that the improvements we’ve made to response times have been recognised and we’re committed to continuing to improve.
"I’m grateful to all officers and colleagues who have been working tirelessly to provide the best service possible to the people of Warwickshire.”
Philip Seccombe, Police and Crime Commissioner for Warwickshire said: “This is a positive step forward and reflects the work of officers and staff, alongside regular scrutiny to support improvement.
“It is important that these improvements are sustained, so people across Warwickshire can be confident they will receive a timely response and be kept informed when they need help. I will continue to monitor performance closely to ensure this progress is maintained.”