Delays to Cornwall's £43m system to streamline hospital healthcare
eCare will not be rolled out this month as planned
Last updated 9th Jun 2026
A new £43million system to streamline healthcare provided by the Royal Cornwall Hospitals Trust (RCHT) has been delayed.
RCHT’s acting CEO says the Trust is not sufficiently assured that going live with the e-Care system as planned this month “would consistently support safe patient care and service continuity across all areas”.
eCare is the name of the proposed new electronic patient record system.
The platform unifies digital and paper-based records to provide doctors and nurses with a single, real-time view of patient information across all trust locations.
Members of the public expressed concern it was not being introduced this month as originally planned.
A spokesperson for the Trust said: “We have taken the decision to reset the timing of go‑live to give us more time to ensure the system launches safely and successfully.
“Patient care is our top priority and we will only go ahead when we are fully confident everything is fully in place to support staff and maintain the high standards of care patients expect.
“This is a complex programme and the decision to delay demonstrates robust clinical leadership, strong programme governance and alignment with national best practice for major digital deployments.
"We are continuing work on the programme and expect to confirm a revised go‑live timeline in the coming weeks.”