Thames Water to impose hosepipe ban as demand spikes

The ban for its water supply customers starts at 00.01 BST on Thursday 23 July 2026

Author: Oliver MorganPublished 12 hours ago
Last updated 12 hours ago

Thames Water is set to implement a hosepipe ban for customers in its supply area, following a period of relentless hot weather and soaring demand for water.

The Temporary Use Ban, which is part of Thames Water's drought plan, will begin at 00:01 BST on Thursday, 23rd July 2026.

The ban prohibits using hosepipes for non-essential activities, such as watering gardens, cleaning cars, and filling paddling pools.

Thames Water urges customers to adhere to the restrictions ahead of the official start date.

According to Thames Water, use is currently 10% above normal levels in the Thames Valley and Home Counties, and 7% above average in London.

The increase in usage equates to an additional 100 million litres of water each day, placing additional pressure on local supplies.

Nevil Muncaster, Director of Strategic Water Resources at Thames Water, said: "We would not be taking this step unless it was necessary to protect water supplies for everyone and the environment.

"Recent heatwaves and a very dry spring and summer have led to sustained high demand. While there is enough water for essential use, we need to reduce non-essential outdoor demand to keep taps flowing.

"Many customers have already reduced their water use, and that support has made a difference. Thank you to everyone who has already changed their daily habits.

"Our teams are working 24/7 to keep water moving, fix leaks and support customers. We will keep the situation under close review and lift restrictions as soon as it is safe to do so."

Thames Water is currently repairing over 750 leaks weekly and undergoing its most extensive network upgrade in 150 years, which includes laying over 100km of new water mains since April 2025.

The company has also installed smart meters and acoustic sensors throughout the network to identify leaks and monitor water flow.

Customers are advised to use water for essential needs, such as drinking, cooking, washing, and hygiene.

Further details on the Temporary Use Ban, including restrictions and exemptions, can be found on Thames Water's dedicated information webpage.

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