Civil Enforcement Officers to start riding Plymouth buses

It's to help reduce delays on the network

Enforcement officers will now start riding buses
Author: Andrew KayPublished 23rd Oct 2026

Council staff are now riding buses in Plymouth to help improve reliability and tackle delays.

Civil Enforcement Officers will be looking for things like cars parked in bus stops or bus lanes

Councillor John Stephens, Plymouth City Council Cabinet Member for Strategic Planning and Transport, said: "Every day, buses are delayed by vehicles parked where they shouldn't be, whether that's in bus stops, bus lanes or other locations that prevent services from operating efficiently.

"These delays don't just affect timetables. They affect people trying to get to work, school, appointments and home again.

"This initiative is about putting passengers first. By having enforcement officers travelling on buses, we're able to identify issues as they happen and take action where needed.

"It's a practical step that will help improve reliability, make bus travel more accessible and support our wider ambition to encourage more people to choose public transport."

Richard Stevens, Managing Director of Plymouth Citybus, said: "One of the biggest obstacles to running reliable bus services is congestion and vehicles blocking bus stops or bus lanes.

"When a bus gets delayed, it's not just the passengers on board who are affected, but everyone travelling behind it as well.

"This initiative is a practical step that will help keep buses moving, improve reliability for customers and benefit everyone using Plymouth's roads.

"We welcome this approach and Citybus looks forward to working with Plymouth City Council to keep the city moving."

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