Ambulance staff in Scotland warn abuse is now just part of the day job
EXCLUSIVE: A total of 369 people working for the ambulance service were attacked in the last year.
Ambulance crews across Scotland say they're not bothering to report verbal assaults as figures show attacks are on the rise.
We can exclusively reveal 369 staff members have been physically or verbally attacked over the last 12 months - a rise of 39 compared to the previous year.
Our Senior Reporter Callum McQuade spent a busy December night with a team on the roads in Glasgow.
"I've just accepted it"
Paramedic Robbie Craig said: "It's quite hard to say how often it happens because I've just accepted it as part of the role.
"Sometimes it doesn't even register that someone has been abusive because I'm just so used to people being like that with me."
Nearly 200 staff members were physically hurt while on shift and over a third of the overall number of incidents happened in the West of the country.
These include being spat on, punched, kicked or threatened with weapons.
"It's always at the back of your mind"
Technician Andrew Campbell said: "There are times when you go into a job and the patient is screaming and shouting at you.
"Then you need to think about whether or not there are weapons in the house or if someone is going to appear out of a side room and attack you.
"It's always at the back of your mind."