Almost 80 people who risk losing funeral plans to be updated this week

The credit union is withdrawing an insurance plan meaning some members who've paid out for years won't see a penny back.

Author: Alice FaulknerPublished 19th May 2025

Dozens of funeral plan holders in Clydebank may finally get answers this week about whether they will be refunded.

Dalmuir Credit Union warned last month that it cannot find anyone to take on the insurance behind the policies.

The credit union says the group of people who took out the plan is aging and there have been more payouts in recent years, meaning the premiums will increase.

It told members that it is struggling to find an insurer to look after the policy which could mean the removal of all the cash benefits and no money will be returned to anyone who has paid into the plan.

Policyholders are set to be updated in the coming days as discussions with insurers continue.

Linda Nicol is one of them - she has paid between £11,000 and £12,000 into the plan over the last 30 years.

She said: "Where has all that money gone?

"It's not our fault we're living longer, when we've paid into it for all these years.

"We'll just need to see what they bring to the table, but I know people won't pay more money.

"With the way things are going, who's got that kind of money?

"Older people are thinking we have everything in place, and we're settled - then bam, they're not paying the insurance and everything's up in the air.

"If they can give me the £4,000 I was covered for, I'll walk away and I'll put it in the bank.

"But I'll also be taking all of my savings out of the credit union.

"I don't feel they're doing their bit."

A statement from the board of directors at Dalmuir Credit Union said: "The credit union can confirm that there is a planned withdrawal of one of the insurance schemes, The Family Protection Plan, which the credit union offered their members through a Group Policy.

"We began consulting with those members affected at a meeting held with them on the 19th March, we emphasised our commitment to keep them fully informed of developments as we became aware of them.

"We advised members that it would take some time for the credit union to work through this challenging situation, and the credit union has been and continues to consult with the insurance provider, and other related parties about how best to secure a good solution after the policy lapses.

"The credit union has a scheduled meeting in early April, and considers it would not be appropriate to give an update on our progress within this statement, but to reserve this for the group meeting with all of those affected by this.

"We understand that this news has come as a shock to those members and the upset it has caused but would wish to assure all members that we are working diligently on their behalf."

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