HelloFresh Dish Dash On-Air T&C's
TERMS AND CONDITIONS for “HELLOFRESH X MAGIC DISH DASH PROMOTION –
ON-AIR COMPETITION” (the “Competition”).
These terms and conditions (the “Specific Terms”) for the Competition should be read alongside our general competition terms and conditions at: http://www.bauerlegal.co.uk/radio-competition-terms.html (the “General Terms”) which will also apply to this Competition. Where there is any conflict between these Specific Terms and the General Terms, the Specific Terms shall prevail.
Entry ROUTES and Costs
Entries are restricted to one entry per person.
Entry to the Competition is available via the following routes:
Phone by calling 03444 777 888 when instructed to do so by the presenter on air during the daily afternoon show on Magic Radio (16:00 -19:00 from 04.08.26 – 29.09.26)
Calls are charged at National Rate from a BT landline – from other operators and mobile phones it may vary.
COMPETITION MECHANIC AND HOW TO WIN
There will be one winner of the Competition (1 each Tuesday) between the dates of Tuesday 4th August 2026 until the Tuesday 29th September 2026 detailed below:
Tuesday 4th August 2026
Tuesday 11th August 2026
Tuesday 18th August 2026
Tuesday 25th August 2026
Tuesday 1st September 2026
Tuesday 8th September 2026
Tuesday 15th September 2026
Tuesday 22nd September 2026
Tuesday 29th September 2026
To enter the on-air competition, listeners should listen for when the phone lines open and close, which will be between 1800 – 1900 each Tuesday between 28th July and 22nd September 2026. The presenter will give listeners the specific time-window that they will have to call in and try and become a contestant. Calls will be answered at random and name and number taken. One the allocated window has closed, one caller will be selected at random by a random number generator to play the game. If the first person selected does not answer, another number is randomly selected to play and so on.
Each on-air round will be pre-recorded and then broadcasted the following Tuesday during the (see “3. Entry Period) Magic Radio Hometime show, between 16:00 – 19:00.
The competition will play out as follows: (see “3. Entry Period”) The presenters will introduce a daily feature called “HelloFresh Dish Dash.” Each day, they will reference one HelloFresh recipe. Without knowing the name of the dish selected, listeners will be invited to call in to name three ingredients they think would be included in the recipe - within 10 seconds.
If the first entrant fails to answer the correct 3 ingredients within the timeframe, we will bring another caller on air to play. This process will continue until one entrant correctly identifies the 3 ingredients within 10 seconds. And becomes the winner.
The producers will answer incoming calls at random and choose someone at random to play the game. During each competition round, the entrant who correctly identifies three (3) correct ingredients within ten (10) seconds will win the prize (see “5. The Prize”).
Each daily round will produce one winner.
- ENTRY PERIOD
The Competition will run every Thursday between the dates of Tuesday 4th August 2026 until the Tuesday 29th September 2026. Exact dates are detailed below:
Tuesday 4th August 2026
Tuesday 11th August 2026
Tuesday 18th August 2026
Tuesday 25th August 2026
Tuesday 1st September 2026
Tuesday 8th September 2026
Tuesday 15th September 2026
Tuesday 22nd September 2026
Tuesday 29th September 2026
Entries received before the Start Time or after the End Time will be invalid.
Winner Announcement: The name and the home town of the winner(s) may be announced during the live period on Magic Radio on-air between 16:00 and 19:00.
However, if the winner cannot be contacted within 28 days from the date of the initial attempt to contact them, then we will re-draw until we draw a winner that we are satisfied (in our sole discretion) fulfils all the eligibility criteria and is in compliance with these Terms.
- ENTRY RESTRICTIONS
Open to UK residents aged 18 years or over on date of entry.
Our employees (and their family members) or employees of any company involved in the Competition, including any Prize Provider, are not permitted to enter.
We reserve the right to disqualify any entrant or winner who does not comply with any of the eligibility criteria and/or is in breach of these Terms. We reserve the right to repeat the competition mechanic or any stage of it in order to draw a winner that fulfils all of the eligibility criteria and is in compliance with these Terms.
If you or any other person at your household has won a prize valued at £500 or more on any Bauer brand in the past 6 months, you nor they are not eligible to enter or win this competition. The full list of Bauer Media brands can be found here: https://www.bauermedia.co.uk/brands
All on-air competitions are also subject to Magic Radio specific terms and conditions
- THE PRIZE
There will be 8 (eight) winners in total during the competition period.
1 (one) winner each week, across 8 weeks will receive the following prize (the “Prize”):
Prize package
3-Month HelloFresh Subscription
HelloFresh Subscription is 3 months’ worth of HelloFresh boxes, being a total of 12 recipe boxes. Each box includes 3 meals for 4 people.
The Prize includes delivery but excludes add-on items and surcharge recipes.
Prizes are non-transferable.
Terms Provided by Prize Provider:
Prize restrictions. The Prize is: (a) non-transferable; (b) non-refundable; and (c) not available for a cash alternative.
Eligibility and exclusions. The Prize is subject to the following restrictions: (a) it is valid only for residents of the UK, Jersey and Guernsey, excluding the Scottish Highlands and Islands; (b) it is not valid for gift or trial boxes; (c) the winner must not use the Prize in conjunction with any other offer; and (d) HelloFresh cannot cater for specific dietary requirements.
Redemption and account setup. The following rules apply to the redemption of the Prize: (a) HelloFresh will share a unique discount code within 28 working days after the winner is confirmed; (b) the winner must apply the code to their HelloFresh account to credit the Prize; (c) if the winner does not have a HelloFresh account, they must create one and manage their own deliveries and menu preferences; (d) once the code is redeemed, the winner is signed up to a flexible weekly subscription; and (e) the winner must use only one voucher code per customer and per household.
Payments and cancellations. If the winner continues the subscription after the voucher is fully redeemed: (a) HelloFresh will charge any further purchases directly to the card used during account setup; and (b) the winner must cancel or make changes to an order by midnight 5 days before delivery is due.
General terms: The winner must read the full terms and conditions and the Privacy Policy on the HelloFresh.co.uk website. By ordering products or subscribing to a service, the winner agrees to be bound by those terms and conditions
Bauer Media Group is not responsible for any aspect of the Prize as provided by Prize Provider B, including unsatisfactory quality or late delivery.
Bauer Media Group will aim to send the prizes to the winner within 28 working days from the date they eligibility criteria as mentioned above. However, there may be a delay due to potential unforeseen circumstances and therefore deliveries may take longer. Bauer Media Group will make necessary attempts to keep the winner up to date with details of any delays and when the winner can expect the prize.
OTHER CONDITIONS
DATA PROTECTION. Names, email addresses, and /or telephone numbers (which, for all SMS competitions, will be shared with our SMS provider) will be collected and used to process entries. Winner’s details may be given to a Prize Provider to arrange delivery of the prize. Your details may remain stored after the End Date but will not be used for marketing unless you have ticked an opt-in box on entry. For SMS entries you automatically consent to receive marketing. You may opt out at any time by texting the word STOP to the relevant text shortcode number. If you have opted in to receive marketing communications, then your details will be used in accordance with the information given when you ticked the opt-in box and gave your consent. For more details, see: http://www.bauerdatapromise.co.uk/.
INTELLECTUAL PROPERTY AND CONSENTS. By entering this Competition, you are consenting to our use of your entry both to publicise this Competition, our radio station or any other radio station which we own or control. This means that we may use all names, images, descriptions, photographs video footage, and other information, which you have submitted on entry, in any media, without paying you any remuneration therefore and without any time restriction. You also agree that we may film, record or photograph you in connection with the competition and /or the Prize if applicable. We will own these films, recordings or photographs and we may use them publicly, including on the internet, for our radio broadcasts and/or for any promotional purposes. You will also have waived any moral rights or right to payment that you may have had.
MISCELLANEOUS.
Entries which do not comply with these Terms or the General Competition Terms and Conditions will not be accepted and any entries may be disqualified if we have any reason to suspect that there is a breach of, or non-compliance with, these Terms.
Where a competition mechanic involves the answering of questions, the correct answers to questions must match our answers to win (or be sufficiently close in our sole reasonable opinion) to be acceptable. In the event of any dispute about any answers given and whether they are correct, we reserve the right to amend what we deem a correct answer, however we are not obliged to, and our decision in either case is final and no correspondence will be entered into.
We are not responsible if you fail to get through when you call / text to enter, or if you lose signal during a call.
You are responsible for all costs of entry and where necessary, obtaining the bill payer’s permission. Please refer to your tariff with your network provider for information about charges you may incur for entry into our competitions via any SMS or phone call entry route.
We accept no liability for network, technical or signal errors, issues or failures experienced by entrants when entering the competition or at any stage during the mechanic of the competition.
Whilst on-air, you must not make any inappropriate, profane, indecent, harmful or offensive statements. If you do so we reserve the right to take you off-air immediately and disqualify you from the competition. You may be also disqualified from the competition at any time if you are incomprehensible, inaudible or if you appear to be driving, intoxicated or likely to offend listeners. Any prize already won may be withdrawn and re-awarded to another entrant.
As far as it is lawful to do so we exclude our liability for any losses suffered in connection with the Competition or any element of the Prize.
We may cancel, end or suspend the Competition where we are required to do so in circumstances outside our control. We reserve the right to amend these Terms at any stage during the Competition if such amendment is necessary to facilitate the administration of the Competition.
CONTACT DETAILS. Any concerns? Please email: [email protected] Correspondence will not be entered into regarding any competition which has closed more than 14 days prior to correspondence being received.
Bauer Radio Limited is the promoter of this Competition, see: http://www.bauerlegal.co.uk/radio-website-terms.html for details of our registered office and company number.