Swindon’s Adult Social Care Services Just One Step Away from ‘Good’ Rating
Council praised for strong leadership and commitment to improvement following CQC inspection
Swindon Borough Council’s adult social care services have received praise following a recent inspection by the Care Quality Commission (CQC), placing the department just one point shy of a ‘Good’ rating under the regulator’s new framework.
The CQC, which visited in March, scored the service 62 out of a possible 100, highlighting the Council’s “committed leadership and motivated workforce” and its clear vision for delivering improvements.
Councillor Ray Ballman, Cabinet Member for Adult Social Care, welcomed the findings and praised staff for their efforts.
“I’m extremely proud of all our staff who work in our adult social care department because they do a tremendous job on a daily basis to support our residents,” she said. “To miss out on a ‘Good’ grading by one point shows we are firmly on the right track.”
The report noted progress in tackling delays and backlogs, with inspectors recognising that early steps had been taken to improve assessment times and service delivery, though these had yet to be fully embedded.
Cllr Ballman said she is confident the Council will continue to build on its progress and achieve a higher rating next time inspectors visit.
The full report is due to be discussed by Swindon Borough Council’s Cabinet at its meeting on Tuesday, 22 October.