SWR loses nearly £50 million in annual revenue due to fare evasion

Following a Freedom of Information request, South Western Railway say they have lost £45.5 million due to passengers not paying for tickets

Author: Will HarrisPublished 21st Oct 2025

A Freedom on Information request has revealed that South Western Railway has lost nearly £50 million in its annual revenue due to fare evasion.

The data was released after the campaign group 'SWR Watch travel group' submitted a Freedom of Information request to SWR, which said the overall rate of ticketless travel was about 3.9%.

An SWR spokesperson said: "Our revenue protection team is focused on effectively deterring fare evasion and bringing down the rate of ticketless travel."

It is estimated fare evasion costs nearly £240m a year.

Earlier this year SWR said its revenue officers have recovered £3.4m from fare dodgers over the course of last year.

One persistent offender was found to have evaded £49,000 over five years.

Back then, SWR estimated that ticketless travel cost the company £40 million annually, £5 million less than the data from the Freedom of Information request.

The train operator added that ticketless travel had reduced by 40% since 2017 and was now at its lowest ever level.

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