National Highways apologises for M5 closures affecting Somerset motorists
Investment plans aim to alleviate traffic and improve road safety
Last updated 28th Jul 2026
National Highways has issued a formal apology to motorists in Somerset for frequent closures on the M5, expressing understanding of the disruptions caused by serious incidents, crashes, and welfare concerns that have resulted in lengthy diversions.
Somerset councillors recently convened in Taunton to address concerns about these closures at the climate, environment, and place scrutiny committee. Police and highways officials acknowledged the need for solutions despite acknowledging limited funding and the absence of a "silver bullet."
Councillor Richard Wilkins emphasized significant concerns regarding the impact of closures on local road networks, communities, and the regional economy. He advocated for a collaborative effort to reduce both the frequency and duration of these incidents.
Councillor Mike Rigby conveyed dissatisfaction with the state of the M5, highlighting deteriorating conditions that persist year-round, even outside busy summer periods, negatively affecting Cornwall, Devon, and Somerset.
National Highways' lead officer, Ian Thompson, apologized for this year's congestion, admitting diversion routes are less than ideal but emphasizing the limitations faced. He noted plans for significant investments along the M5 to adapt to modern needs and keep closures to a minimum.
With strategic signs promoting better driving standards and the establishment of an M5 board to coordinate roadwork efficiently, National Highways is committed to improving infrastructure while managing incidents promptly.
Avon and Somerset police focus on road safety, exploring pre-planned contingencies to enhance incident management in light of increasing fatalities and injuries in the region.
Efforts to address pressure on the M5 involve examining alternate routes and resilience measures, with transformative investments anticipated over the next decade to ensure improved road conditions and reduced disruptions.