Warning against cold callers offering insulation removal in Devon
Advice issued to avoid rogue traders and ensure safety
Residents in Devon are being urged to be cautious following reports of cold callers offering insulation removal services in the area. Authorities have shared advice to help people avoid falling victim to rogue traders.
The advice includes not agreeing to work offered by unsolicited doorstep callers. Posts or recommendations on social media should not be relied upon without personal research, and glossy flyers or websites may not always reflect a trader's own work.
Officials have reminded the public not to pay cash upfront, visit banks with callers, or immediately transfer money before any work begins. It’s essential to take time to make decisions without feeling rushed.
Advice for finding trusted traders
Key recommendations for choosing legitimate businesses include obtaining three written quotes from reputable traders and researching companies thoroughly, including asking for references and checking online reviews.
Friends and family may be able to recommend local professionals, while services such as Buy With Confidence can assist in identifying reliable traders.
Ensure you have full contact details for the company and individual doing the work, including address, phone number, and email. Authorities recommend asking to see professional qualifications, relevant insurance, and licences such as waste carriers if applicable.
Additionally, always check if you are entitled to a 14-day cooling-off period before deciding.
Safety measures
If someone knocks on your door and you are unsure of their identity, authorities advise not to open the door.
If you believe someone is at risk, call the police. Reports of rogue traders can be made by contacting Trading Standards or the police at 101. Extra information, such as descriptions and vehicle registrations, can be useful too.
For immediate assistance or if you believe a crime is occurring, dial 999.
To help spread awareness, residents are encouraged to share this information with neighbours and display it on notice boards. Authorities have also stressed the importance of verifying any claims made by traders alleging partnerships with local councils by contacting the council directly.