Witney woman thanks ambulance crew who saved her life
Donna Mason visited Kidlington ambulance station to express her gratitude
A woman from Witney has expressed her gratitude to ambulance crews after they saved her life during a medical emergency.
Donna Mason suffered a life-threatening emergency in July due to her pre-existing heart condition, a reaction to newly prescribed medication, and a COVID infection.
In the early hours, Donna found herself struggling to breathe and called 999, attempting to alert neighbours for help before collapsing.
Emergency call taker Sarah managed the call until it went silent, leading dispatchers Amanda and Izzy to prioritise the incident as a potential cardiac arrest.
“We knew the patient had been talking to our emergency call taker colleague, Sarah, but then the phone line went quiet. We then treated it as the highest priority call – a potential cardiac arrest – and resourced accordingly,” Amanda said.
Ambulance nurse Jenny and associate ambulance practitioner Abi were first to arrive, followed by specialist practitioner Adam and paramedics Keisha and Peter.
Donna was stabilised and transported to John Radcliffe Hospital, with Thames Valley Air Ambulance assisting.
Lat week, Donna visited Kidlington ambulance station with her twin sister Karen and her father Keith to thank the responders.
She brought gifts for the teams and expressed her appreciation for their quick response.
“I am so grateful you were able to reach me in time – what you do is just incredible. I owe a huge debt of gratitude to you all and being able to thank you in person has been really special,” Donna said.