Norfolk sees over £78,000 lost to ticket fraud
People in Norfolk are being warned to stay alert for fake ticket scams, with reports of fraud rising sharply ahead of this summer’s events and festivals
Ticket fraud cost victims in Norfolk more than £78,000 last year, with 103 reports made to Action Fraud in 2024. Across the UK, losses rose by almost 50 per cent compared to 2023, reaching a total of £9.7 million.
The national reporting service received 9,826 reports of ticket fraud in 2024 – an 11 per cent increase from the 8,719 reports made in 2023. The summer months of June and July saw the highest number of reports, with over 1,900 combined.
Action Fraud has launched a national awareness campaign urging people to be cautious when buying tickets for popular or sold-out concerts, festivals, and events.
“With £9.7 million lost to ticket fraud last year, Action Fraud is urging people who are heading to the top events and those looking for last-minute ticket deals this summer to stay vigilant and recognise the signs of ticket fraud,” said Claire Webb, Acting Director of Action Fraud.
“Beware of fraudsters trying to take advantage by selling fake tickets to popular or sold-out events online or on social media, especially if you receive unsolicited or unexpected messages offering tickets.”
She added: “Protect yourself from ticket fraud: ensure you buy your tickets securely by checking for the STAR logo, and using either an official agent, a reputable ticket exchange site or going directly to the venue’s box office. Requests for payment via bank transfer is a sign of fraud: always pay with a credit card if you can.”
Jonathan Brown, Chief Executive of the Society of Ticket Agents and Retailers (STAR), said: “Buying from a STAR member means you’re getting tickets from a trusted, authorised seller who follows our strict code of practice.”
He continued: “With another packed summer of gigs and festivals ahead, it’s vital that fans don’t let fraudsters cash in on the excitement. Scammers are getting smarter, but so can consumers.”
Out of all reports made to Action Fraud in 2024, 38 per cent were related to concert tickets, 23 per cent involved travel, and 16 per cent were linked to sporting events.
How to stay safe when buying tickets:
Only buy from official sources such as venue box offices, promoters, agents, or trusted ticket websites.
Avoid paying by bank transfer, especially if buying from someone you don’t know.
Use a credit card when possible, as this offers more protection.
Use strong, unique passwords and enable two-step verification for ticketing accounts.
Be cautious of unsolicited messages or adverts offering cheap or last-minute tickets.
Look for the STAR logo to ensure the seller is registered with the Society of Ticket Agents and Retailers.
Anyone who believes they have been a victim of fraud can report it here or by calling 0300 123 2040.