Norfolk firefighters begin using body-worn cameras in daily operations
New technology aims to improve decision-making and enhance safety
Firefighters across Norfolk are now equipped with body-worn cameras as part of efforts to improve public safety and enhance their capabilities during incidents.
Norfolk Fire and Rescue Service (NFRS) has rolled out 160 Axon Body 4 cameras to all fire appliances and operational officers. The devices are also being used by protection and prevention officers during safety inspections and home visits, as well as fire investigation officers, and staff at the service's training school.
Additionally, Trading Standards officers have been issued with 10 body-worn cameras for use in their investigations.
The technology provided by Axon, a public safety tech company, allows for live streaming, location data and two-way communication. These features enable firefighters to stream footage directly to control room staff handling 999 calls, supporting informed decision-making during emergencies.
Live streaming is designed to boost firefighter safety by identifying risks earlier, while improving collaboration with other emergency services and partners. It ensures resources are deployed efficiently during complex incidents.
Deputy Chief Fire Officer Scott Norman expressed the benefits of the initiative, saying: "The devices will be brought in to support firefighters at all of our stations in Norfolk, helping us with learning at incidents, providing evidence for fire investigations, and enhancing the safety of our staff."
The deployment began in December, and 100 hours of footage have already been captured from over 500 video clips.
Cllr Margaret Dewsbury, Cabinet Member for Communities and Partnerships at Norfolk County Council, said, "This new technology will enhance the fantastic work already undertaken by the services, offering multiple benefits to keep staff and Norfolk's communities safe."
Axon, which has previously deployed body-worn cameras with West Yorkshire Fire and Rescue Service, said this move aims to bolster both fire personnel and public safety while increasing transparency and supporting fire service training.
Alex Lowe, Senior Director for UK and Ireland at Axon, added, "Our cameras have been invaluable for first responders, and we're excited to see them play an important role in ensuring fire personnel safety and enhancing public trust in Norfolk."