South East Coast ambulance service taken out of special measures

NHS England says the trust has made 'sustained improvements'

Author: Ryan BurrowsPublished 7th Mar 2025
Last updated 7th Mar 2025

The South East Coast Ambulance service (SECAmb) has been taken out of special measures for the first time in three years following a period of 'sustained improvement'.

SECAmb, which operates across Kent, Surrey, Sussex and parts of north-east Hampshire, was placed under NHS England oversight in 2022 over issues relating to 999 call response times and rates.

NHS England has described removing the service from its Recovery Support Programme as an 'important milestone'.

It has said that more needs to be done to continue improving services for patients, while paying tribute to the hard work of the trust's staff over recent years.

Simon Weldon, Chief Executive of SECAmb, welcomed the announcement and thanked everyone for their hard work, dedication and commitment.

He said:

“I would like to take this opportunity to thank our people for their continued efforts, and everything they have done to help us reach this significant point in our improvement journey.

“The difference I see in SECAmb today, compared to when I joined two years ago, is profound. We have made remarkable strides, but I know we can achieve even more.

"Our next steps will involve collaborating with our lead ICB on a plan to ensure our continued improvement and to keep delivering the exceptional care our patients and our communities deserve.

"I would once again like to extend my thanks to all of our people for their dedication and support. Together, we will continue to strengthen our Trust and move forward with purpose and commitment to deliver on our strategy and future plans."

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