Kent residents lost over £750,000 to phone scams in 2025
Fraudsters posing as officials trick victims through courier scams
Kent victims were scammed out of more than £750,000 in 2025 due to courier fraud, where telephone scammers posed as police officers or bank staff.
The scam typically begins with an unexpected phone call, claiming the victim's bank account is at risk or they need to help with an investigation.
The victim is instructed to withdraw money, purchase expensive items, or provide sensitive information.
Fraudsters then send a courier, often by taxi, to collect valuables such as jewellery, cash, bank cards, and PINs under false pretences.
Kent Police is collaborating with a national campaign led by City of London Police to raise awareness of courier fraud.
Last year, 86 victims in Kent lost a total of £766,544.44 to these scams.
Detectives Advise Vigilance
Detective Inspector Ian Sanderson of Kent Police highlighted the tactics used by fraudsters:
“Fraudsters frequently target people who are elderly or vulnerable and may pretend to be from a trusted organisation before persuading them to hand over their valuables."
They may also reach out via WhatsApp, impersonating a relative in need of urgent cash.
Between 1st and 10th June this year, Kent Police received 30 reports of this type of offence, with 18 in the eastern part of the county.
The criminals were successful in only three incidents, stealing more than £9,300.
Preventive Measures
Kent Police investigates reported fraud based on available evidence and actively works to apprehend those responsible.
Specialist staff regularly visit banks and community groups to educate the public on identifying scam warning signs.
Crime prevention tips include being cautious of unexpected calls asking to verify personal details, PINs, or offering courier services, which banks or police will never do.
Victims are urged to contact their bank immediately and report fraud through 0300 123 2040 or at reportfraud.police.uk if they suspect they have been targeted.
Staying cautious and sceptical can vastly reduce the risk of falling victim to courier fraud.