Dorset woman thanks ambulance crew for life-saving efforts after cardiac arrest
Susan Rousell reunites with paramedics who responded to her emergency
Susan Rousell, a 71-year-old from Highcliffe in Christchurch, has joyously reunited with the ambulance crew that saved her life after she suffered a cardiac arrest at home last year.
On 11th November 2025, Susan experienced worrying symptoms, prompting her to dial 999 for help.
When paramedics from South Western Ambulance Service NHS Foundation Trust (SWASFT) arrived, Susan's condition suddenly deteriorated into a cardiac arrest.
The team quickly administered CPR and utilised a defibrillator before transporting her under emergency conditions to the Royal Bournemouth Hospital.
Susan spent five days receiving specialist treatment, which included having multiple stents fitted, and has continued her cardiac care.
On 16th May, Susan, alongside her family, had the opportunity to thank her rescuers at Christchurch Ambulance Station.
The paramedics involved were Kevin Cooke and Jonathan Nicholson, along with Emergency Ambulance Associates Sharon Chaytor and Alexander Rose.
Susan reflected on the reunion, emphasising the joy of meeting her lifesaving crew again with her loved ones.
“It was incredibly special. My recovery is going well, and I am getting back to normal,” Susan said. She urged others to never ignore unexplained symptoms, being repeatedly told how fortunate she is to have survived.
Susan's husband, Jim, praised the paramedics for their professionalism and calmness during the emergency.
Sharon Chaytor shared the rewarding feeling seeing Susan's recovery, underscoring the meaningful impact their roles have in patient outcomes.
Susan continues with a cardiac rehabilitation programme and looks forward to spending quality time with her family.
Her story highlights the heroic actions and dedication of SWASFT paramedics in saving lives and transforming futures.