Openreach: repair work continues after telecoms line cut in Falmouth
Openreach tell us they can't yet put a cost on the damage to the network
Openreach say a number of residents in Falmouth are still without broadband after an incident over the weekend.
A man in his 30s who was arrested on suspicion of causing criminal damage appeared before magistrates yesterday.
Read more: Dozens impacted by damaged telecoms line in Falmouth
Andy Shepherd, Openreach’s Director of Resilience and Integrity, said: “We’d like to thank the business owners and residents of Falmouth for their patience while we’ve worked on repairs to our network after it was damaged on Saturday night.
"Many customers are already back online but we’re still sorting out more complex repairs for 35 remaining premises.
“We’re working closely with the Town Manager and Devon and Cornwall Police and are pleased that a man has now been arrested on suspicion of causing criminal damage.
“We’re also really proud of our engineers who have done their best to get the network back up and running as quickly as possible. These events are hugely disruptive, put vulnerable people at risk and cost local businesses dearly, especially at the beginning of the tourist season. They also pull our engineers away from other important work and are expensive to repair.
“Anyone still experiencing problems with their phone or broadband should report it to their provider wherever possible and we’ll be informed.”
Openreach tell us they can't yet put a cost on the damage to the network.