Cornwall's Citizen Advice is urging people to seek help if needed
Citizens Advice Cornwall is warning that many households across the county are starting the new year under serious financial pressure, as rising bills and stretched budgets take their toll after the festive period.
The charity says January can be one of the most difficult months financially, with higher energy use during colder weather adding to the strain on families already dealing with increased living costs.
Citizens Advice Cornwall says energy companies have a responsibility to work with customers who are struggling, including offering affordable repayment plans to help people manage outstanding bills.
Speaking to us, Wailim Wong from Citizens Advice Cornwall said support is available for those finding it hard to keep up with household costs.
They are urging people not to delay seeking help, warning that problems can quickly escalate if left unaddressed.
Citizens Advice Cornwall says many people feel anxious or embarrassed about asking for support, but stresses that its service is completely confidential and judgement-free.
Wailim Wong reassured those who are struggling that they will be met with understanding if they reach out for advice.
The charity says rising costs are affecting families across Cornwall, particularly during the colder early months when heating bills tend to be higher.
Advisors can help people explore options around energy bills, budgeting, benefits and debt support.
As the new year begins, Citizens Advice Cornwall is encouraging anyone worried about their finances to seek help as early as possible, saying support is available to help people regain control and plan ahead.