Henley business owner says fewer shoppers visiting as Duke Street stays closed
Lawsons Goldsmiths says passing trade has dropped during their busiest time of the year
A Henley business owner says a gas leak which forced the closure of Duke Street has led to a noticeable drop in visitors.
Emergency works began on the street last week, which led to the evacuation of nearby properties.
Gas distribution company SGN has since completed repairs and made the area safe, but says a section of the gas main now needs to be replaced to prevent further disruption.
Laura Hewitt, co-owner of Lawsons Goldsmiths on Duke Street, said the closure has had an impact on trade.
"It has been quiet since last Thursday," she said. "A lot less footfall."
Ms Hewitt also said congestion caused by the closure was discouraging some people from visiting.
"A lot of people are saying they're avoiding Henley because of the road closure. The traffic has been really bad, trying to get around," she said.
Concerns ahead of Christmas
The disruption comes at a particularly important time for local businesses, with Christmas shopping and festive events approaching.
Lawsons Goldsmiths is currently taking bookings for Christmas commissions, with a deadline of 9th November, while repairs need to be booked in by 26th November.
Ms Hewitt also raised concerns about whether Duke Street will be fully reopened in time for Henley's Christmas lights switch-on on Friday 27th November.
The annual event brings visitors into the town for festive stalls, a funfair and later shopping.
"It really needs to be done by then," she said, adding that she had been told the council was pushing for the work to be completed ahead of the event.
Despite the disruption, Ms Hewitt said she understands the importance of carrying out the emergency repairs.
"They can't help that there's a gas leak and it is very unsafe. So they do have to do what they're doing. It's just a bit frustrating."
SGN's response
A spokesperson for gas distribution company SGN said: "Duke Street will remain temporarily closed while we work, with a diversion route clearly signposted. While it's too early to say how long this will take, we will keep everyone impacted updated.
"As a precaution, four nearby properties were initially evacuated, however residents have now been able to return to their homes. We're very sorry for the disruption being caused and are grateful for the patience and understanding shown by the local community."