Leighton Buzzard homeowners get £142,000 back after being targeted by rogue roofers
Two homeowners were pressured into paying for unnecessary roofing work
Two homeowners from Leighton Buzzard have recovered more than £142,000 after being targeted by rogue doorstep traders, following an investigation by Central Bedfordshire Council.
The homeowners suffered significant financial losses after traders arrived uninvited at their property, claiming urgent defects had been discovered on their roof.
They were then pressured into agreeing to expensive roofing work, which was later found to be unnecessary.
Central Bedfordshire Council's Trading Standards Team launched an investigation and identified several consumer protection concerns, including failures to provide cancellation rights and practices commonly associated with rogue traders.
Following extensive enquiries and engagement with the relevant financial institutions, the council helped secure a full reimbursement, meaning the homeowners have now recovered all the money they paid.
Councillor Liz Childs, Executive Member for Public Protection at Central Bedfordshire Council, said: "These homeowners suffered a significant financial loss after being targeted by rogue traders using pressure-selling tactics and misleading claims about the condition of their roof.
"I'm delighted that, following extensive work by our Trading Standards team and the banks involved, more than £142,000 has been returned to the homeowners."
She said rogue traders could cause serious financial and emotional harm, often targeting people in their own homes and pressuring them into making quick decisions.
The council is urging residents to be cautious of anyone offering building or repair work after an unsolicited visit.
Childs added: "This case highlights the importance of being cautious of uninvited callers and shows our commitment to tackling unfair trading practices and protecting Central Bedfordshire residents."
Residents are advised not to feel pressured into making immediate decisions, and to seek independent advice and obtain multiple quotes before agreeing to any work.
Anyone concerned about a trader can contact the Citizens Advice consumer service on 0808 223 1133 for advice or to report potential consumer protection issues.