Hertfordshire and Essex hospitals warn people not to attend A&E for minor issues
Patients advised to use NHS 111 or alternative services amid growing pressures
Hospitals across Hertfordshire and west Essex are urging people not to attend A&E unless they have serious or life-threatening conditions due to significant pressures on health services.
The NHS has warned that those arriving at emergency departments with minor illnesses or injuries may be redirected to GP practices, pharmacies, or other local services instead.
In a statement, health leaders advised: "If you are unwell or injured and not sure where to go, please visit 111.nhs.uk or call 111 first.
"This saves you time and effort, and is the best way to ensure NHS staff can treat you effectively if needed."
Alternative care options
For illnesses and injuries that don’t require emergency treatment, the NHS suggests taking advantage of Urgent Treatment Centres (UTCs) or minor injuries units where available.
A list of these services can be found on the Hertfordshire and West Essex Integrated Care System (ICS) website, and NHS 111 can also provide advice about accessing urgent care.
Other options include:
- Contacting NHS 111 for assistance and referrals to urgent dental care
- Visiting the ICS website for urgent mental health support information: hertsandwestessex.ics.nhs.uk
- Finding tips on staying well and caring for others during cold weather via the ICS website
These services aim to help patients access appropriate care without waiting at overwhelmed A&E departments.
Health services in the region are under increased strain due to higher seasonal demand in recent months, including the impact of flu, winter bugs, and respiratory illnesses being reported across the area.
As challenges persist, residents are encouraged to plan ahead and use NHS 111 as their first point of contact when unsure about where to go for care or treatment.